Week of October 16th
Aveda Guest Purchase Percentages
Salon Goal | 32%
SLACK LAUNCH
You will be receiving an email to you Tangerine email inviting you to slack! Yay!
Download the app to your computer and/or phone to stay up to date
This will be our last leadership update via blog link. Going forward all updates will be sent out on slack. Here are some pointers on how we want to utilize slack going forward as a leadership team.
Scheduled Workflows - These will be auto messages that go out that need to be answered on a weekly bases. You’ll respond in the threads of the message sent out
Mondays 10am | Weekly Check In | #general
You’ll need to respond in the thread of automatic message answering the following questions:
Aveda Purchase Percentage
Service Totals
Peak Moments
Valley Moments
Wednesday 10am | Maintenance Check In | #maintenance
Respond in the thread of the automatic message letting us know if there are any maintenance issues that need to be addressed
Thursday 10am | Team Member Concerns | Personal Message
Please fill out this form if you are experiencing any issues with a team member at your location. Any information given will be directly messaged to Lauren.
Channels
You can add input into any of these channels but do your best to put it into a channel that makes the most sense. Anything added to these channels can be seen by the entire origination.
#clientissues - Landing page for negative feedback following appointments \ Shea will tag in a location manager if needed
#general - General landing page of any updates
#maintenance - Landing page for all maintenance issues for all location, Francesca will tag in a location manager if needed
#recruiting - Space for recruiting events, ideas and executions
You can direct message anyone that can only be seen between the you and the person you’re messaging with.
You can make personal messages or to do lists when you’re on your own personal channel.
If you have any questions, message Shea on slack 😉
This is a great video to watch to help navigating slack for beginners
Upcoming Events & Updates
October 10 - October 15 | 20% off Aveda.com | Honoring but not advertising
Sunday, October 29th | 10am | Front Desk Meeting - Virtual | Mandatory
October 26 - November 5 | Triple Points on all Aveda Purchases
November 10 - December 3 | Free Enrollment to Aveda + Rewards | Stay tuned for possible contest
November 18 - November 27 | 25% off Aveda.com | Honoring but not advertising
Sunday, December 10th | 7pm | Tangies @ House of Blues